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Product care

Our Cushions

Our cushions are made from either natural latex or feather wrapped latex, the highest quality foam seat available. We've chosen it for that perfect sweet spot of support and deep sink-in comfort. We wanted to move away from traditional foam that is non-biodegradable, and the manufacturing process is very carbon-intensive. Instead, the high-resilient natural latex foam is firm and long-lasting; it retains its shape and springs back quickly to its original form. Couple this with an extra-soft layer of plush feathers, and the result is a luxuriously comfy seat that will hold its shape for years to come.

The raw material for natural latex comes from a renewable resource obtained from the sap of the Hevea Brasiliensis (rubber) tree. Rubber trees are grown mainly in South East Asia; each tree supplies a continuous sustainable supply of natural latex. On top of that, natural latex is both recyclable and biodegradable and is mould, mildew and dust mite resistant.

Cushion Care

When you receive your new sofa or chair, the cushions will need some time to adjust. Depending on how much time you spend on your sofa, it may take a couple of weeks to soften and break in the cushions to your liking. Our cushions are reversible and we recommend that you flip, rotate and move them about regularly to ensure even wear and keep your sofa looking in prime condition. Fluffing and plumping them once a week will give the cushions an extra lift and keep them at their most comfy and luxurious. This also goes for the additional loose feather lumbar cushions.

Our Fabrics

We have developed trusting relationships with our chosen textile mills, and have selected a collection of premium fabrics developed by partners who share our values. Wherever possible we work with nearby mills to help reduce our carbon footprint and strengthen the local economy. Our natural fabrics are all biodegradable, whilst many of our man-made fabrics are produced from recycled materials diverted from landfill, making them a greener, more sustainable choice. We’ve also consciously chosen suppliers that have eliminated the process of using harmful chemicals. It’s our ambition at Slow to offer a complete collection of eco fabrics in the near future.

Fabric Care

We always recommend leaving any deep cleaning to the experts, but we’ve put together a few key tips to help keep your sofa in great condition.

Vacuuming your sofa regularly will remove dust and bring the fabric and colour of your sofa back to life. We recommend doing this every couple of months to prevent a build up, but don’t forget to use the upholstery nozzle of your vacuum.

Avoid placing your sofa in direct sunlight or too close to an open fire. Over time this can cause the fabric to fade or discolour.

If you accidentally spill something on your sofa, be sure to mop it up immediately using a clean, dry cloth. Place the cloth over the spillage and press gently to absorb as much of the liquid as possible, working from the outside of the spillage to the centre. Avoid rubbing or adding more water, as this could discolour the fabric even more. If it’s a cushion, we’d recommend having it professionally cleaned to ensure uniform results.

If you do decide to clean it yourself, before using any type of cleaning product, we suggest finding a discreet spot on the sofa that will go unnoticed to test it out. Alternatively, we’d be very happy to send you a fabric swatch.

For a deep cleaning service, we recommend contacting a certified upholstery cleaner, who can visit your home and treat your sofa professionally.

Velvet Care

In addition to regularly vacuuming your sofa with the upholstery attachment, you can purchase a special velvet hand brush to gently care for your sofa. If your velvet is looking a little crushed, this will help lift the pile and give it a new lease of life.
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